FAQs

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FAQs

What types of bathtub faucets do you offer?
Bruce Shop offers a wide selection of bathtub faucets, including wall-mounted, freestanding, and deck-mounted designs. Our collection features modern, classic, and minimalist styles to suit any bathroom décor.

Do you provide installation services for your faucets?
We currently do not offer installation services. However, all our faucets include detailed instructions, and we recommend using a licensed plumber for proper installation.

Are your faucets compatible with all standard bathtubs?
Yes, most of our faucets are designed to fit standard bathtubs. Please check the product specifications for measurements and compatibility details before purchase.

What materials are your faucets made from?
Our faucets are made from premium materials such as solid brass, stainless steel, and high-grade finishes to ensure durability, corrosion resistance, and long-lasting shine.

Do you offer a warranty on your products?
Yes, all Bruce Shop faucets come with a limited manufacturer’s warranty that covers defects in materials or workmanship. Warranty details vary by product and are listed on each product page.

How can I clean and maintain my faucet to ensure longevity?
Use mild soap and warm water for cleaning. Avoid harsh chemicals or abrasive pads, as they can damage the finish. Regularly wipe your faucet dry to maintain its shine.

Can I return or exchange a faucet if it doesn’t fit my bathtub?
Yes, we offer a simple return and exchange policy. If your faucet doesn’t fit, you can return it within the specified return period, provided it’s unused and in its original packaging.

Do you ship internationally or only within certain regions?
We currently ship to most regions. Shipping availability and rates are displayed during checkout based on your location.

Are there eco-friendly or water-saving faucet options available?
Absolutely! Many of our faucets are designed with water-efficient aerators that reduce water usage without compromising pressure or performance.

How long does shipping usually take for my order?
Shipping typically takes between 5–10 business days, depending on your location and order size. You’ll receive tracking details once your order ships.

Can I track my order once it has been shipped?
Yes, you can easily track your order using the tracking link provided in your shipping confirmation email.

What payment methods do you accept on your website?
We accept all major credit and debit cards, PayPal, and secure online payment options for your convenience.

Do your faucets come with all necessary installation hardware?
Yes, our faucets include all required installation parts and fittings, unless otherwise noted in the product description.

Can I customize the finish or design of my faucet?
Currently, we do not offer custom designs, but our wide variety of finishes—including chrome, matte black, brushed nickel, and gold—ensures you’ll find one that matches your style.

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